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Graphics Interchange Format  |  1996-11-15  |  82KB  |  497x423  |  4-bit (16 colors)
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OCR: Branch Loan Customer Service [Regulatory Application Dealer Processing Management Billing Service Risk Fees Assessment Loan Administrationis Customer Loss Fund. Customer. Profitability Reporting Global Reporting Participant Banking Market Other Analysis Insurance Banks Financial Accounting FIGURE 1 The transfer (or nontransfer) of information across dozens, some times hundreds, of legacy systems is a tangled web that creates in- formation roadblocks at every turn. And although customer information is stored in one or more locations, there is no way to gather that information into a pro- file of the customer that includes needs, level of satisfaction, and so on.